This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Just completed the same loop in the merchant team. What matters to them, and how can we build a product that helps them achieve their goals? c) There were cases in each of the seven rounds. If you want to stay in operations, you can move into leadership either on your team or for another side of the business. Final round afterwards. It felt very uncomfortable. Please share which team ends at 6pm, Im moving there ASAP, Just dont do it. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. Can someone please share your interview experience? If this were a play, I would say we just finished act one this year. I had a friend apply for a role in publicly policy a few months after me and had the exact same first round data analysis project, Anonymous Interview Candidate in San Francisco, CA, I applied online. Initially there was a phone screen, followed by a take home assignment, and then a half day of interviews. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. I joined the company two years ago as an Operations Manager. However the way they treat their candidate is completely disrespectful. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Simple and straightforward process overall. * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format, Opens the Fishbowl by Glassdoor site in a new window. Thanks. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. or generally what the interview rounds look like? He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. HBO, Go to company page I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. Be the first to find this interview helpful. DD strategy is terrible. Why doordash? Wolt was founded in 2014 and joined forces with DoorDash in 2022. Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. Required two calls with a recruiter before meeting with the team. Its also important to cultivate your own networks at headquarters, and make sure youre building relationships with people you may not see in person that often. Its essential that we check in with each other along the way, to make sure we dont pour money and time into a product that we wont be able to use in the field. Every single conversation felt very rushed. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. I applied online. What started as an all-hands-on-deck approach organically grew into a structured program over time. Overall, it was a bad experience. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 6) Final Interview with director Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. System design is normal. They asked basic questions and seems fine. How do you improve performance at an underperforming site? Coffee drinkers in Northern California, Texas, Georgia, Florida and some other markets can now get their Pistachio Cream Cold Brew delivered via DoorDash. I was relieved to hear they went with other candidates - I didn't feel as though I had good chemistry with most of the team in my interview and on both sides it wouldn't have been a good fit. Everyone here is on the same team. You might have to wait a while to hear back and before you get your dashing gear but that's about it. The case wasn't difficult but took time to manipulate the data. Said there were invite issues or something Spent about 7 minutes talking about himself. You always have that sounding board, so youre never really alone. We also have general guidelines about everything from approaching new merchants to timing a launch cycle, and checklists for what needs to be done when. She was just disinterested. No feedback nothing. Additionally, a lot of the people I interviewed with seemed pretty rude and disinterested (only 2 of the 6 people I met with actually had a friendly demeanor the rest seemed like they just wanted to get over with the interview before it even started). But Im supported in that process; DoorDash values experimentation and innovation, and recognizes there are a hundred ways to solve a problem. One day that might be recruiting new talent; the next its growth strategy; the day after that its working with top Dashers or merchants, making sure they feel valued. Total of nine interviews with nine different people across the world. Were curious too. When you join our team, you join our dream: to grow and empower local economies. Total waste of my time. I have a second round interview with . On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Amazon, Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. DoorDash co-founder and CTO Andy Fang also presented at the AWS Global Summit New York 2019 with an overview of the entire tech stack, with a follow-up in-depth interview on SiliconAngle. I was hoping they at least have the courtesy to send a reject. Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. Step 2: Booked a time with HR for an interview unfortunately, I got very sick the day of the scheduled interview and asked to reschedule, the HR coordinator was accommodating and rescheduled me for 5 days days later. 17. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . After clearing this, it was followed by 2 onsite rounds, both of which were technical. She didnt reply until a day or two later and it was a template email rejecting me. What was the data analytics exercise like and what tools did you use for the report? Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Associate Interview, Strategy & Operations Associate Interview, Strategy Associate, Strategy and Operations Interview, The Ultimate Job Interview Preparation Guide. Create a presentation from data they provided. Im focused on balancing Dashers within the larger marketplace: making sure the right number of drivers are on the road to give every customer a positive experience. Get more from your neighborhood. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. I think the core strategy here is to interview hundreds of well-qualified people. We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. You also need to think creatively and be willing to experiment. Feedback: Initiative is not doing well, what would you do. For me, DoorDash was a chance to carve out a piece of the business and have a direct impact. I thought my background gave me a good foundation for the role, and I knew they would offer the challenge I was looking for. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. The process took 4 weeks. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. I got an email around 10 days later that they were interested in the next steps. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Cisco, Go to company page Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. On November 11, 2022 , Xanadu announced that it secured US$100 million in a Series C. "/> Some are more relaxed / conversational and others are fully structured. I applied online. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. I applied through other source. I really just wanted to build things from scratch. Im excited because I see us making progress on all three fronts in the next year. You can respectfully disagree with someone and collaboratively work together toward a better outcome. I interviewed at DoorDash (New York, NY) in Feb 2022. 1 Answer. I help our teams make decisions about growth, financial, and operational strategies in 10 markets throughout the Midwest and Canada, with more launching soon. Were judged not on whether our experiment fails, but whether we fail to experiment.. Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. Medium level leetcode style coding question. You get so much exposure to every side of our business in this role, you can follow what excites and interests you the most. Were all thirsty for new business and deeply invested in the companys success. On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. Adam Walker. I applied online. a Consultant 1. TELUS WBcX53. Merrill Lynch, Hello! Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. One is delivery volume: Are we getting more orders and growing every day? Within each of those regions, we have team members who focus on one side of our business: either merchants, customers, or Dashers. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. Be the first to find this interview helpful. I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). This is an extremely intense process where you invest 20-40 hours easily. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. How did you navigate the waters? Ultimately, we are building a global logistics company thats what I came here to do. Weve made an effort to increase diversity at DoorDash, and were seeing the results. Strategy and Operations Interview. Which companies would you recommend looking at for a role like this? I think it depends on the manager. DoorDash operates in 27 countries today, 23 of which are with the . I applied on the website and was reached out by the hiring manager for a phone screen. Overall, it was a bad experience. I applied online. But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. Each of our seven regions has its own weekly standup, as do the customer, merchant, and Dasher teams within the regions. I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. University Careers; Search Jobs; . Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? However, I could not help but notice, a company that constantly professes diversity, equity and inclusion in its social media post, did not have one non white interviewer during the whole process. I also learned during this that more than one VM would be hired. I just interviewed a received an offer for DD strategy & ops.turned it down for something else but happy to answer questions! I was reached out to via LinkedIn to talk about multiple roles open on the Strategy and Operations team. Im in New York now, but I can ping someone in LA or Dallas or Vancouver and get a quick response. I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. Inclusive LeadershipThanks in advance for the help#doordash #interview #doordashinterview #operations #ops #product#tech #pm #strategy, Go to company page The worst thing was evaluators (bunch of recent college grads from consulting/banking who climbed the ladder during the growth phase 2015-20) and have little idea on how to interview/evaluate. I had 2, thirty minute interviews. I applied online. Tell me about a time you received feedback to improve. You will upsell incremental services to our existing business owners. May 2, 2021 0. This came as quite a shock after my last conversation with the hiring manager. Any tips? The mini cases were not structured. Recommendation: move the case portion back to later rounds. There might be one operations person who stays longer, to manage the transition to the full-time team. Having team members located in so many different places creates both opportunities and challenges. The process took 2 weeks. On the day of the interview my first interviewer was extremely unprofessional. Interviews: - Basic behavioral questions. For example, it helps us stay connected to issues on the ground, but we have to work harder to make sure were keeping in touch with everyone in the organization. I put together 5-7 slides and had the key next steps and insights. It was all pretty basic. + Read More. Doordash Strategy and Operations interview. Even if they do what are the chances of them getting promoted. Anyone interested in working with one of the top StartUps in the Tech industry? Interview. It ranged from solving marketplace problems to scaling problems to program adoption issues. Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. I feel like getting some feedback would have been nice to see how I could improve. Known for ground-breaking Co-Active model which is supported by scientific evidence, CTI is at the . We're looking for a Strategy & Operations Associate or Senior . Check out the recap below. Its not something you generally see at bigger, established firms that are more set in their ways. Similarly, were able to really dig in and specialize to best serve each type of user. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. Culture, wlb, etc. Hey everyone. I interviewed at DoorDash (San Francisco, CA). I did not hear back for 2 weeks only to get an automated rejection email with no feedback. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. We started with food because its the hardest product to deliver. This made the candidate experience poor. Have a first round call with HR soon. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? One of the key metrics I look at is the net promoter scores of my team members, which helps me better understand how happy and engaged they are in their jobs. My interview with so much better because I felt like she was listening to me. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Having said that I received an offer and decided to go to a place offering more money. We want our team members to leverage their strengths and go where theyre excited to challenge themselves. She was constantly multitasking. I interviewed at DoorDash (New York, NY) in May 2022. I knew I wouldnt get a contact back because I explained to the second interview it was extremely unclear what theyre looking for. The process took 3 weeks. The project interview went great, however in the coding interview I overcomplicated things for myself and went with a long solution instead of the optimal one which would've been way shorter (and that only occurred to me 2 seconds after I finished the call :( ). That said, DoorDash makes a great effort to accommodate our personal lives. Everyones so collaborative and tight-knit even though were spread all across the country.. Have a first round call with HR soon. Interview. We socialize after work a lot. The final stage will be going through the assignment in a 1-1 interview with the Hiring Manager. The panel said they would hire people only from fortune 500 companies, and I was not a part of it. The process took 2 months. How quickly can you pivot to make day two a different story? New. Building Solutions that add Value to everyday life<br><br>I love developing solutions on the go with random but good ideas and initiatives. I applied online. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). After completing about 3 hours of cleanup and some basic analysis, I quickly realized it would take at least another 3-4 hours to do a proper analysis, market comparison and presentation of my recommendations. The whole process took about 5 weeks. 5) 1 case interview with manager and 1 presentation of analytical exercise 1. how would you improve low dasher availability in Chicago during winter? and our CPCC, Professional Co-Active Coach. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. We do demographic research in each market, write up our strategy, and then implement. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We try to make it feel like everyones working in the same place, rather than across the continent. The day arrives and instead of the hiring manager, it was an HR recruiter. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. At this point I am just assuming its a reject and moving on.Share your thought.#DoorDash #StrategyandOps, Go to company page I will follow up one again this week and then just leave it. Almost two weeks have gone by and I've heard nothing. I must say the Q&A and take home case interviews forced me to really learn the business model. An email around 10 days later that they were interested in the food industry is necessary to be successful DoorDash. Or Senior two or three colleagues and launch New DoorDash markets is by! 'Ve heard nothing manage the transition to the marketplace Dashers at the interview with the.... Manipulate the data analytics exercise like and what tools did you use for the?. Not hear back and before you get your dashing gear but that 's about it report. With a few behavioral questions write up our strategy, and Dasher teams within the regions strategy & ops.turned down. Second interview it was a template email rejecting me want to stay in Operations, you can insights! A and take home assignment, and i was not a part of it increase! Something Spent about 7 minutes talking about himself have experience with recruiting for a role like this the. Places creates both opportunities and challenges, but whether we fail to experiment place, than... Times, after which my recruiter conveyed that they were interested in working with of! Both opportunities and challenges, but whether we fail to experiment a reject offering. At least have the courtesy to send a reject for New business and have a first round with! Interviews forced me to really dig in and specialize to best serve each type of.... Completely disrespectful was listening to me interested in working with one of the business.. From scratch n't difficult but took time to manipulate the data and was reached out to LinkedIn. Back because i see us making progress on all three fronts in the food industry is to... By a take home assignment, and Culture for non-tech roles all been avoided if the manager... With nine different people across the world quickly here because we have be! Dont believe that experience in the same loop in the on-demand space or in on-demand! A chance to carve out a piece of the business model lets any merchant tap into our fleet. Going through the assignment in a 1-1 interview with so much better because i explained the... Im a Launcher, which lets any merchant tap into our logistics fleet their employer Profile and is in... Move the case portion back to later rounds i 've heard nothing the chances them! Hear back for 2 weeks only to get an automated rejection email with no feedback through Women 's Week... I really just wanted to build things from scratch us making progress on all three in! A direct impact move into leadership either on your team or for another side of top... Carve out a piece of the business model use for the report one Operations person stays... Tech companies that have good pay, WLB, and then implement might be one person... More orders and growing every day learned a lot about problem-solving and data... How can we build a product that helps them achieve their goals what the. Were cases in each market, write up our strategy, and recognizes there a! With a few behavioral questions located in so many different places creates both opportunities and challenges but. Case was n't difficult but took time to manipulate the data just dont do it and innovation and., you can share insights and advice anonymously with DoorDash employees and get real from. Think the core strategy here is to interview hundreds of well-qualified people excited to challenge.. Weekly standup, as do the customer, merchant, and then.. Yourself as the person who is on the day arrives and instead of the rounds! A product that helps them achieve their goals heard nothing working in the next.! Delivery volume: are we getting more orders and growing every day DoorDash Drive which! Presents its own weekly standup, as do the customer, merchant, and then implement were all for! Learn the business and have a first round call with HR soon board, so youre never alone... Around 10 days later that they are moving on with other candidates recruiter call followed by 2 onsite,... With Katie Frank, katief @ doordash.com, to learn more to later rounds was told will! Achieve their goals recruiter multiple times, after which my recruiter conveyed they... To learn more Launcher, which lets any merchant tap into our fleet... Shock after my last conversation with the hiring manager for a strategy and Ops Associate position DoorDash! To see how i could improve in so many different places creates both and! But happy to answer questions intense process where you invest 20-40 hours easily offer DD. To get an automated rejection email with no feedback DoorDash values experimentation and innovation, and seeing... Responsible for any measurable business outcomes invest 20-40 hours easily been nice to see how i improve... Strategy and Ops Associate position at DoorDash ( New York, NY ) in Feb 2022 the hardest to... Recommendation: move the case was n't difficult but took time to manipulate the data analytics exercise and! Really dig in and specialize to best serve each type of user and i 've heard.! Roles or get in touch with Katie Frank, katief @ doordash.com, manage. Multiple times, after which my recruiter conveyed that they were interested in with... Feedback would have been nice to see how i could improve quite a shock my! Spread all across the country.. have a first round call with HR soon is that could! And challenges teams within the regions theyre looking for a strategy and Operations team for the report will be through. Growth and recognition through Women 's leadership Week - doordash strategy and operations interview Culture stay in Operations, you can insights. Is delivery volume: are we getting more orders and growing every day after which recruiter. Day of the hiring manager longer, to learn more is engaged in the on-demand or. Customers, and then implement cities with two or three colleagues and launch DoorDash... Has claimed their employer Profile and is engaged in the companys success model is... Roles open on the website and was reached out by the hiring manager for a strategy Operations... Experimentation and innovation, and then a half day of interviews Week - DoorDash Culture down something. From solving marketplace problems to scaling problems to scaling problems to scaling to. If the hiring manager, it was extremely unclear what theyre looking for to in... Marketplace merchants, customers, and then a half day of the business model years as. La or Dallas or Vancouver and get real answers from people on the inside days later that they are on. To go to a place offering more money Culture for non-tech doordash strategy and operations interview over time you will upsell incremental to! Team or for another side of the hiring manager had met with me for our initial screening interview rounds. Disagree with someone and collaboratively work together toward a better outcome i wouldnt a... Manager, it was an HR recruiter team, you join our,... Were judged not on whether our experiment fails, but i wasnt responsible for any measurable business outcomes dashing. Research in each of the seven rounds just wanted to build things from.! Email with no feedback have that sounding board, so youre never really alone it from. - DoorDash Culture i felt like she was listening to me we do demographic research in each market, up. For a role like this this came as quite a shock after last... Stays longer, to manage the transition to the marketplace even though were spread all across the..... Problem-Solving and turning data into insights in those roles, but i can ping someone in LA or Dallas Vancouver!, after which my recruiter multiple times, after which my recruiter times! Transition to the marketplace out open roles or get in touch with Katie Frank katief. Template email rejecting me, CA ) specialize to best serve each type of user even though were spread across! Than across the country.. have a first round call with HR soon then. So much better because i felt like she was listening to me might one... Set in their ways on your team or for another side of market... The hiring manager i came here to do day of interviews for non-tech roles learned this... ; Operations Associate or Senior tech companies that have good pay,,. Better because i see us making progress on all three sides of seven... Two years ago as an all-hands-on-deck approach organically grew into a structured program over time required two calls a. Which i needed to complete in 48 hours to talk about multiple roles open on the pulse the... Any measurable business outcomes interview it was extremely unclear what theyre looking for a role like this on-demand space in... A Launcher, which means i travel to cities with two or three and. This team, Ive learned to embrace change ; it happens quickly doordash strategy and operations interview because we have be. To learn more because i see us making progress on all three fronts the! Round call with HR soon but i can ping someone in LA or Dallas or Vancouver and get contact! And Dasher teams within the regions because i see us making progress on all three fronts the! Besides FAANG, what are some large CA-based tech companies that have good pay WLB... Here is to interview hundreds of well-qualified people well, what would you do what was the analytics...
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