Q - I asked that a flight be included in my quote, but the quote came back We go there often, and do recommend it for every one. Please refer to Dreams Vista Cancun Golf & Spa They gave me a number originally that I knew was totally incorrect of $27,000. Prices quoted are subject to change at any time until full payment is received from the Client and tickets issued. Room Only (EP) Bookings include accommodations only. The luxury property has a secluded setting only a few minutes from Marina Puerto Aventuras Office. All special offers and promotions are marked as such. Translation, not the same resort and in a totally different county. Just make sure to check this property's cancellation policy for the exact terms and conditions. Were checking available properties nearby. (855) 572-4975. Any change to your arrival or departure date or room type is subject to the Hotels availability at the time the modification is requested and may change the rate and/or require payment of cancellation fees. Chicago, Illinois 0 I don't know but All Date Change Requests must be made in writing and are subject to availability and management's approval. With a white sand beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. There is easy access to the secluded own beach that is near the hotel. Check-in: 4:00pm Also, there is a mini fridge bar as well as an individual safe provided. The first thing that was disconcerting to me was that they were on about a resort,. Yes, a credit card is required for all reservations made via the Internet. We will be assessing this recording and handle this closer accordingly to ensure this absolutely does not happen again. Island rentals stays are booked from Saturday-Saturday or Sunday-Sunday only. Reasonable base for exploring Puerto Aventuras. Please bear in mind that it is meant only as a guide for you. You will be billed the outstanding balance at check-in. Cancelled bookings will incur charges. Rescheduling Cost for such request is as follows: 120 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee. Should you wish to leave an additional gratuity for exceptional service, this is completely left to your discretion. All rates are in USD and includes all taxes / fees. EARLY CHECK-IN / LATE CHECKOUT Overwater Villa is not available during the week of Easter. Cancellation Policy. Dreams Playa Mujeres Golf & Spa Resort has a beach bar with refreshing drinks. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. What is the cancellation policy for Dream Hotels? But without a few simple guidelines and policies, chaos quickly sets in. Find a Dreams Aventuras Riviera Maya cancellation policy that works for you. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. Thank you for the opportunity to respond, Currently, Mr. ****** account is active and being advertised for sale of his vacation property. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Cut-off times are based on the experiences local time. Read our Privacy Policy. The food was good and the staff was friendly. Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. We are not affiliated with Belize Travel Insurance. New Super White Glazed Porcelain Tiles By Face Impex Is Here To Decore, Milano Beige 800x800 Matt Porcelain Tiles By Face Impex Matt Glazed Porcelain Tiles Beige Color Elegent Look Porcelain Tiles Which, 60120 | Super White | Glazed Porcelain Tiles | White Tiles | Bianco, 80x80cm Tiles | Matt Porcelain Tiles | Floor Tiles | 800x800mm. rivieramayahotelsguide.com. After several attempts, I finally got on a call with customer service. These units also come with a parquetry floor. This Puerto Aventuras resort offers magnificent views of the Caribbean Sea, boasting 600 rooms and a coffee bar. Get your career started in our Property and Corporate Careers area. HOTEL CHECK-IN/CHECK-OUT. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We, on the other hand would not recommend Dreams - the last two times at a Dreams resort (both in DR) they both ran out of vodka at least twice during the weeks, service was very sub-par and made our minds to not book a dreams resort again - we have been to approx. Guests moving from Low to High Season will be expected to pay the difference. Email: info@dreamhotelgroup.com, document.write(new Date().getFullYear()); Dream Hotel Group, LLC. Rooms Frequently asked questions There is restaurant World Cafe at the premises. Due to the fact that island rentals are discounted for an entire island buyout, neither specials nor travel agent commissions are applicable for the Island Rental Package. We have paid 3 other companies with no results. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. Even in case of tour for which the payment was made in foreign currency with or without part payment in Indian rupees, the said refund shall be made only in Indian rupees at the prevailing buying rate of exchange on the date of refund as per existing Rules & Regulations. This Closer was mean and nasty. Check out the most frequently asked questions about our hotels below. If they are not labeled as such, you cannot derive any rights in the event of obvious errors or mistakes. BBB Business Profiles generally cover a three-year reporting period. How much will I be charged at the time of booking? There is risk involved in any outdoor activity and accidents may occur, therefore at Belizean Dreams Resort we consider safety our most important concern. PARKING The hotel is located near the private beach of Cancun. Guest moving from High to Low Season will not be compensated for the difference. All their positive reviews on BBB are fake and they seem to have a way to manipulate the reviews in their favor to lure more customers. Guests can also try snacks and desserts at the onsite bar. Very. On account of such price change, we reserve the right to recover applicable surcharges to make up for foreign currency fluctuations, changes in the various cross rate of exchange, fuel costs, interest rate on holiday loans and the like if any. After speaking with so many listing companies in the past my husband and I were extremely skeptical in moving forward with another company however they ensured to educate us on the difference between listing companies and a resale with with our resort developer which is how we purchased making it make much more sense. A private kitchen was ok for us. All Rights Reserved. Where is the Dreams Playa Mujeres Golf & Spa? We require a minimum of 36 persons to rent the island which includes the use of 18 cabanas based on double occupancy. The amounts mentioned below are mandatory, non-refundable and interest free booking amounts. Book Dreams Aventuras Riviera Maya Puerto Aventuras. A minimum of a 14 night stay is required to book the Inland + Island package (discontinued on 9/1/2022) or a combination stay with our sister properties with Coco Plum Island between Christmas (including the week before & after Christmas) & New Year (including the week after). Any tours or additional services cancelled within 24 hours are non transferable and non refundable. Pets may not be left unattended at any time. Kindly note this is pending availability and may involve a room/cabana change. This is all a scam. We will be contacting you both via phone and email with further information to update your account details. BBB Business Profiles are subject to change at any time. (And bring Fluffys leash. All rates are based on double occupancy in each bedroom. Treat yourself to a massage or other spa services. The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. You can split your vacation between Coco Plum Island and our family of sister properties. I was contacted by resort cancellation services about the sale of our timeshare. Some rooms of Dreams Playa Mujeres Golf & Spa welcome guests with the following facilities: Does Dreams Playa Mujeres Golf & Spa Resort offer an airport shuttle? At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. We require the standard 25% deposit at the time of reservation. of the guest is required upon check-in. Tour and package rates vary according to the features of the specific package or program offered at each hotel. All Date Change Requests must be made in writing and are subject to availability and management's approval. 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee. A bit of a of incongruency?! Please note that Belizean Dreams Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. If you purchased Belize Travel Insurance, it is your responsibility to be familiar with the policy as well as to submit any documentation needed for reimbursement. My family had a great time in Orlando. This website uses cookies to improve your experience while you navigate through the website. Where can I find employment opportunities within your company? Dollars Room upgrade are subject to availability. Great locations and deals for every budget. Reservations are subject to a mandatory facility fee of $14.95 + tax charged per room per night. **Kindly refer to exact dates as follows for the winter & Easter holidays: April 10 - 17, 2022, December 19, 2022 - January 2, 2023; April 1-9, 2023, December 23, 2023 - January 6, 2024; March 23 - 31, 2024, December 21, 2024 - January 4, 2025. We recommend booking a free cancellation option in case your travel plans need to change. Maximum occupancy for each cabana is 2 persons in Standard Cabana and 4 person in the Suite Style Cabana. It has been one year and no response from them. Located close to Sirenis Aquagames Water Park, Dreams Punta Cana Resort & Spa - All Inclusive provides 9 holes of golf, a nightclub, and 3 poolside bars. If smoking is detected at anytime during or immediately after a guests' stay, management reserves the right to charge a cleaning fee of US$500 per room. Should you choose to leave a gratuity this is left completely to your discretion and is based on the quality of service you receive. We require a 25% non-refundable deposit (check or wire transfer only) at the time of reservation. It is mandatory to procure user consent prior to running these cookies on your website. Want to know something else? 61-89 days prior to arrival date,admin fee will be deducted from the deposit, 50% of this balance will be refunded. We recommend What amenities can we find in the rooms at Dreams Playa Mujeres Golf & Spa? He kept telling us we didn't know what we were talking about and that timeshares were not real estate. Belize Internet Marketing & Website Design, We accommodate adults only and guests must be 18 years of age or older to book and stay at Coco Plum Island. Wind through Costa Ricas tropical rainforest and discover Dreams Las Mareas Costa Rica, an emerald hideaway on Playa El Jobo. The Standard Exchange Rate in Belize is approximately US$1 to BZ$2. All reservations that are guaranteed with a credit card are held for late arrivals. What dining options are available at Dreams Playa Mujeres Golf & Spa Resort? Playa Mujeres Golf & Spa Resort. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. Package tours must be chosen according to our daily tour schedule. 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. During times of uncertainty, we recommend booking an option with free cancellation. Were really excited about them, can you tell? 90-119 days prior to arrival date, admin fee will be deducted from the deposit, 75% of this balance will be refunded. All prices are subject to availability and can be withdrawn or varied without notice. Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. If the airfare increases after your package is booked, the package rate will increase to reflect those changes. After speaking with him I decided to use this company Resort Cancellation Services. A heated pool as well as a fitness area highlight this Puerto Aventuras hotel. Their ideas may be good and could work, but they showed us was not up to the expectations of their product. We also use third-party cookies that help us analyze and understand how you use this website. Some units have views of the sea. We want to thank Teresa for assisting us in getting out of all 4 timeshares and getting our money back from the other companies. 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