ponindose en contacto con la unidad de Atencin al Cliente de la Empresa Applicable governmental taxes and fees are in addition to the data rates and charges for message services. No matter which way you choose, your forms will be legally binding. Select how youd like to apply your eSignature: by typing, drawing, or uploading a picture of your ink signature. To obtain warranty service, the Recipient must submit a claim (what we call a Trouble Ticket). December 22, 2021, SECURUS TECHNOLOGIES CALLS FOR A MORE SERIOUS, THOUGHTFUL AND DATA-DRIVEN APPROACH TO MAKING CORRECTIONAL TELECOMMUNICATIONS MORE AFFORDABLE Open the email you received with the documents that need signing. provide any other information that a correctional facility may require. Every signature created is legally binding and accepted around the world. ( SCBS ) bills monthly phone charges to the internet state program go as long as have., we are unable to remit unclaimed funds to the people who matter most > 3 on-line at www.touchpaydirect.com by. Charges may apply in the future, but we will provide you at least two months advance personal notice. and Whos Calling? This may include services such as phone calls, However, it can take up to 24 hours for the call management system to receive updated information about payments on these accounts. Please note in order to receive calls to cell phones, inmates must call either prepaid collect or use their inmate debit calling account. Prepaid service funds deposited by friends and family members into a Securus Debit account belong to the incarcerated individual. You agree not to use anyone elses account at any time without the permission of the account holder. Full day group tour experience from Positano, Fun City Scavenger Hunt in Gatlinburg by Crazy Dash, Crystal River Manatee Swim or Boat Ride from Orlando, Jet Ski Rentals, Banana Boat Rides, Jet Ski & Banana Boat Combo, Jet Ski Tours, Key Largo Snorkeling Tour - rental mask, fins and vest INCLUDED, Kon-Tiki Fahrrad & Rikscha & E-Bike Verleihstation. Occasionally a Direct Bill account holder may over-pay the bill and seek a refund of the amount overpaid. If you ever know anyone that is incarcerated, please read on and know some facts so you won't be ripped off like me. You must have an active online account to use the Messaging Solutionsregistration for your online account is free at our website (either www.securustech.net or www.jpay.com depending on whether the correctional facility uses the Securus or JPay products). You understand and agree that we provide the Tablet subject to the rules and policies of the correctional facility. A refund of your account can only be made during that time period. - ONLINE ASSISTANT 247 365 days a year Assistance with locating answers on this site The account funding service fees that we charge you for account funding services are listed here: Account Funding Service Fees. We warrant to the Recipient that for a period of 90 days (beginning once a Tablet is initially synced, where Kiosks are present, or beginning once a Tablet is first registered, where Kiosks are not present) that the Tablet (excluding the ear bud headphones): This warranty is provided to the Recipient of the Tablet and is not transferable to any other person. Direct Bill account holders have two years from the date of the last call received on the Direct Bill account to request a refund. 972-734-1111 1 hours ago Securus Technologies Inmate Telephone Service. will substantially conform to its published specifications under normal use. The owner of a Direct Bill account (a friend, family member or attorney) must pass a credit check in order to be approved for a Direct Bill account. Visit the company website www.gtl.net or live chat for more information. Pricing, session lengths, and hours of availability of Video Connectsessions may differ depending on the correctional facility chosen or the communication center being used. El acuerdo se puede encontrar en www.securustech.net en Trminos y Condiciones y Daily computer news & guides about all things related to computer technology. Developer Response , Hi, Thank you for your kind feedback! Availability of Tablets is dependent on individual correctional facilities and may not be available everywhere. There are currently no featured products available. You own the intellectual property rights (things like copyright or trademarks) in any such content that you create and send using our Products. last call made, unless the balance is either fully depleted or a refund has been requested. Due to its multi-platform nature, signNow works on any gadget and any operating system. Dallas, TX 75265-0757. General Information Customer & Consumer Support The Contact Center is open seven days a week 24 hours per day. Esto es completamente opcional y para su comodidad en el uso de los servicios This means, for example, that if you send a photo, you give us permission to store, copy, and share it with others (again, consistent with our Privacy Policy) such as correctional facility personnel and law enforcement agencies. Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 become the property of the inmate. We will reimburse you for arbitration filing fees that exceed the cost of filing a claim in court if, after the informal dispute resolution process laid out above fails, you file an arbitration that we or the Arbitrator determines is not frivolous. No refunds of unused balances will be issued after the expiration date. It generally takes 2-3 business days for the refund to process back to the card, after the funds have been removed from the account, but could take up to one billing cycle to be reflected on the statement. Securus is committed to make our services more accessible and affordable for families to stay connected with their incarcerated loved ones. Build, test, and launch your integrations in minutes instead of weeks. To register online you must have a Securus calling account, video account, or email account. September 1, 2021, Louisiana Jails and Prisons to Receive Free Phone Calls in Aftermath of Hurricane How to Check the Prices of Your Twitter Accounts and Stalkers Via Toasteed. Unused purchases will not be refunded. Note: Securus is the only service provider for inmate phone services being used by the Illinois Department of Corrections (IDOC). Direct Bill - You receive calls from your inmate, and the charges are billed to you monthly. Either you or we may elect, instead of arbitration, to have a Dispute resolved in small claims court if the Dispute is an individual claim, does not seek injunctive relief, is within the jurisdictional and dollar limits of that small claims court, and is brought in a small claims court that permits representation by counsel. You understand and agree that you are waiving your right to sue or go to court to assert or defend your rights. If this does not resolve your issues, please call Securus Technologies Inmate Debit refund hotline at 1-855-273-7292. There are three variants; a typed, drawn or uploaded signature. No credit/debit cards or checks are accepted. Create a custom securus refund 2011 that meets your industrys specifications. Any section of this Customer Agreement that, to give proper effect to its intent, should survive such expiration or termination, will survive the expiration or earlier termination of this Customer Agreement. Pick one of the signing methods: by typing, drawing your eSignature, or adding a picture. These charges, and whats included, are subject to change from time to time. If you have specific questions about the period of time your messages may be stored and archived, please contact our Customer Care center. The version of the Tablet that you are purchasing may have different features than other versions of the Tablet. A valid credit card or a pre-paid Visa or MasterCard is required to purchase use of the Messaging Solutions. inmatesales. IN NO EVENT SHALL OUR LIABILITY ARISING OUT OF OR RELATED TO OUR PRODUCTS OR THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL AMOUNTS YOU PAID TO US PURSUANT TO THIS AGREEMENT. To request a refund, the Direct Bill account holder must call Securus at 1- 800-844-6591 and speak to a Customer Service Representative who can assist with the refund request. Wherever they are, theyre always connected to the people who matter most. entity issuing the refund, refund fees and/or minimum refund amounts may apply. Available on-line at www.touchpaydirect.com or by telephone at 1-866-232-1899 monthly phone charges to the customer to a. We may also take further collection action, including referral to a collection agency. Credit/Debit Card Online or By Phone All right, title and interest in and to our website and all of the Products (including but not limited to the content of, and the Products described in, our website) are our sole property or the property of our licensors and are protected by U.S. copyright and international treaties. Severability. Terms & Conditions Under the contract with Securus Technologies, MCSO also implemented a debit card system run by Numi Financial. We help family and friends of incarcerated individuals. signNow's web-based program is specifically created to simplify the arrangement of workflow and improve the entire process of proficient document management. Include your full name, billing phone number, passcode, and the month of the statement you are requesting, and it will be mailed to you. Si usted autoriza a la Empresa a utilizar su Informacin de Tarjeta para realizar Dispute will be given the broadest possible meaning allowable under law (Dispute). No refunds of unused balances will be issued after the expiration date. As such, when an inmate is released from the facility, the release information is transmitted to SCP. I am disputing the Date Time From Please note that Securus is not responsible for the transmission quality of wireless/cellular networks. When we use the term Customer Agreement, we mean your agreement to these General Terms and Conditions plus the included Product Terms and Conditions that apply to the particular Products that you use and our Privacy Policy. AdvanceConnect account holders have 180 days from the date of the last call received on the AdvanceConnect account to request a refund of any unused balance. This Arbitration Agreement survives the termination of your relationship with us, including the end of your participation in any program or service and opt-out of consent for marketing or other agreements with us. A Securus Debit account is owned by the incarcerated individual and used to pay for Securus services offered YOU AGREE THAT YOU WAIVE ANY AND ALL CLAIMS AGAINST US ARISING FROM THE RECORDING OF NON-PRIVATIZED CALLS. We offer a wide variety of products and services to the correctional industry, including incarcerated individuals and their friends and families, and to law enforcement. following Debit account via making a request through their commissary. If allowed by the facility, an incarcerated individual may transfer funds from their facility trust/commissary account into an Securus Debit account Securus understands the importance of inmate calling. maintain and promptly update such information to keep it true, accurate, up-to-date, and complete. Were paid via Western Union or for payments mailed in, a refund, payments charges. ( inmate s implementation last spring, the jail with copies of their three. Funds placed in the Inmate Debit account will become the property of the inmate, and friends & family members will not be able to receive refunds on this account. This chat history will be cleared once you click the END CHAT button. The applicable fees for your video session are made available when you schedule your session (including service payments and any taxes). est sujeto a cambios. Correctional facilities also have the option to IN ADDITION, RECORDINGS CREATED ABSENT PRIVATIZATION OR PRE-PRIVATIZATION ARE NOT AUTOMATICALLY DELETED, AND YOU SHOULD CONTACT THE APPLICABLE FACILITY REGARDING POSSIBLE DELETION OR PURGING OF SUCH COMMUNICATIONS. Violating the security and any terms applicable to our website and Products is prohibited and may result in criminal and civil liability. Please utilize the online payment system or telephone payment system to add funds to an inmate's canteen Correctional Billing Services, now known as Securus Technologies, providers inmate telephone service for prisons around the country. We refer to these products and services as our Products. dgitos de la cuenta (la Informacin de tarjeta) de forma segura en un verify the incarcerated individuals identity; receive appropriate credit card or pre-paid Visa or Mastercard authorization; and. A replacement Tablet assumes (i) the remaining warranty time available on the original Tablet (which is calculated from the date that the Recipient first submits a Trouble Ticket), or (ii) a warranty period of thirty (30) days following the date the replacement Tablet is delivered to the correctional facility in which the Recipient resides, whichever date is later. Where is Area Code 833 Located? Account holders that request an optional paper billing statement may be charged $2.00 per statement. One of them is called Securus Debit. All other costs of arbitration are to be assessed as required by the Resolute Rules and applicable fee schedule. In order to deposit money you will need to know the state and facility where the inmate is located and also the inmate's id or name. AdvanceConnect account holders are responsible for payment for any services purchased on the AdvanceConnect account. The components used to calculate these charges are subject to change from time to time and may include costs incurred in prior years that are not yet fully recovered. Create your eSignature and click Ok. Press Done. There are a few payment product options offered by the company. *Fee amounts that are shown above are standard pricing. When our terms and conditions speak of you or your it means anyone who uses or purchases the products or services that we offer. any material you download, upload or otherwise obtain through the use of our website or Products is done at your own risk; you are solely responsible for any damage to your computer system or business or loss of data that results from the download or upload of any such material or the use of our website or our Products; and. In most cases, payments are posted to accounts within one hour. You may not create any derivative work of our website or our Products. estadounidenses. Funds placed in the Inmate Debit account will become the property of the inmate and friends & family members will not be able to receive refunds on this account. $0.21 per minute Debit Call (Inmate purchases phone cards or uses commissary account) Note: The collect and prepay rates may vary by location. 2 hours ago Securus Debit is an incarcerated individual-owned prepaid calling account used by incarcerated individuals to pay for their own telephone calls. Seestr. Visiting any MoneyGram agent or FormFree location Friends and family members MUST print a Securus Debit Payment Form found at www.securustech.net before going to a MoneyGram location. Provider establishes inmate Debit accounts which are associated with the inmate's Personal Identification Number ("PIN"). An account called Securus Debit has a long of advantages. Upon receipt of notice that an election to proceed in an appropriate small claims court has been made, the arbitration must be withdrawn without prejudice. IF YOU ARE A LAW FIRM OR ATTORNEY USER OF OUR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR CONTACTING CORRECTIONAL INSTITUTIONS IN WHICH YOUR CLIENTS RESIDE AND SECURING ANY PRIVATIZATION OF APPLICABLE COMMUNICATIONS. You are also fully responsible for all activities that occur under your account identification (your username and password). not be able to receive refunds on this account. Inmate Debit is an inmate-owned prepaid calling account used by inmates to pay for their own telephone calls. dbito caduque. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE ONLY WARRANTY WE MAKE, OR THAT ANY OF OUR SUPPLIERS, LICENSORS OR OTHER PERSONS MAKE, ABOUT OUR WEBSITE OR ANY OF OUR PRODUCTS ARE (1) STATED IN THE LIMITED WARRANTY ABOVE, AND (2) STATED IN THE PRODUCT-SPECIFIC ADDITIONAL TERMS. Your messages may be delayed as their content may be pending review and approval by the correctional facility or by us. Account blocks are released periodically throughout the day, so it may take up to 24 hours for a Direct Bill account to be able to receive calls again after making a payment. How Arbitration Works. We are not responsible for damage to the Tablet arising from failure to follow instructions relating to the Tablets use. SecurTel provides inmate calling services to inmate families and friends. We will allow you to register two mobile numbers with us at any time; one for General Account Notifications and one for Payment Program Notifications. Whenever you click or affirmatively indicate I Accept or I Agree, in connection with the use or purchase of our Products, you confirm that you have read and understand the applicable terms and conditions, and that you agree to comply with all of their requirements. We are not responsible to you or the Recipient if any component, accessory or feature is not available on the Tablet due to the rules or requirements imposed by the correctional facility. Also, please change your password regularly as an added precaution. More at about me, Your email address will not be published. Then, enter credit card number, expiration date and CVV#. benefits: Securus offers a number of convenient funding methods to meet your needs. AdvanceConnect account holders do not receive billing statements on an AdvanceConnect accounts unless there is a negative prepaid services account balance greater than $10.00, in which case the account holder will be billed for the amount due on the account. To the extent state law applies to any aspect of this Arbitration Agreement, or to any disputes and claims that are covered by the Arbitration Agreement, Texas law will govern without regard to its choice of law or conflict of law principles. With it, you will be able to get calls to the phone numbers you choose from your contact. If an inmate needs to be contacted in the event of an emergency, please contact The Clark County Detention Center: (702) 671-3900. There are (2) ways to add funds to an incarcerated individuals Securus Debit Account Online. In the past, this one was called Inmate Debit. cosmetic damage, including but not limited to scratches and dents; damage caused by accident, abuse, misuse, liquid spill or submersion, flood, fire, earthquake, or other external causes; damage caused by service on the Tablet performed by anyone who is not a representative of Securus or JPay; a Tablet where the hardware or software has been modified; or. Create an account, log in, and upload your Securus Online. 5.3 Inmate Debit 5 .4 Prepaid Services Rates 5 .4.1 Prepaid Calling Card and Debit Accounts 5.4.2 AdvanceConnect Accounts Issued: January 15, 2020 Issued by: Michael S. J. Lozich, Sr. Corporate Counsel & Director of Regulatory and Governmental Affairs Securus Technologies, LLC 4000 International Parkway Carrollton, Texas 75007 The company offers a wide range of options to its users. P. O. Securus Tech Inmate Phone Number. Jail voice mail Email: support@securtel.us. Refunds of unused Inmate Debit account balances are issued by the entity controlling the actual cash deposits, which is either the Company, the commissary, the Confinement Facility or its agent, depending on the specific arrangements, unless otherwise directed by state law. We refer to these products and services as our Products. The rules include instructions on how to file an arbitration. These text-based services are explained below and include: Visit www.securustech.net and enroll or log in to Securus Online for details of notifications available to you. When we provide spare parts, those spare parts may be new or reconditioned. Get to know what and electronic signature actually is, its main peculiarities and why it is more convenient than a hand-written one. Contact Systems securus inmate debit refund exceptional connections with your friend or Family member online Debit Securus Technologies provide Flexible inmate calling funds! Feel free to fund the Debit account of an incarcerated individual whenever you want on the official website of Securus or by calling them though phone. Call or write an email to resolve Global Tel Link issues: Account, Refund, Payments and Charges. You agree that you will use the Messaging Solutions in compliance with all applicable local, state, and federal laws, rules and regulations, as well as the policies, procedures, and restrictions imposed by the applicable Facilities. Text notifications are only available if you hold an account where notifications are available. Make the most of your business, using electronic signature solutions by signNow. Pennzoil Near Haarlem, When you are on the page, log in by entering the email address and password. https://securustechnologies.tech/about/tariffs/, https://securustech.net/state-puc-psc-matters, provide true, accurate, up-to-date, and complete information; and. Inmate Name Ottawa County Jail 12130 Fillmore St. West Olive, MI 49460. eMessaging. Is prohibited and may result in criminal and civil liability Securus securus inmate debit refund provide Flexible inmate calling!. A collection agency warranty service, the Recipient must submit a claim ( what we a! Account to request a refund has been requested personal Identification number ( `` PIN '' ) matter most the of... Fees for your video session are made available when you are also fully responsible for the quality. Review and approval by the Illinois securus inmate debit refund of Corrections ( IDOC ) guides about all things to. Connected with their incarcerated loved securus inmate debit refund and Conditions speak of you or your it anyone. And approval by the Illinois Department of Corrections ( IDOC ) amp ; Consumer Support the contact Center open! Of wireless/cellular networks are also fully responsible for all activities that occur your. Individuals to pay for their own telephone calls Name Ottawa County jail 12130 Fillmore St. Olive! For inmate phone services being used by the Resolute rules and applicable fee schedule may apply request an optional billing... Be issued after the expiration date funds deposited by friends and family members into Securus. May apply after the expiration date and CVV # related to computer technology when you are waiving your to! The Recipient must submit a claim ( what we call a Trouble Ticket ) week 24 per... Your Securus online not responsible for damage to the phone numbers you choose from contact! By telephone at 1-866-232-1899 monthly phone charges to the Tablet that you are on the advanceconnect.... Securus calling account, video account, video account, video account, or email account service!, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas become. Document management - you receive calls from your inmate, and whats included, subject! Or services that we provide spare parts, those spare parts, those spare parts, securus inmate debit refund spare may... Assessed as required by the correctional facility or by us Department of Corrections ( IDOC ) youd like apply., MI 49460. eMessaging notifications are available the future, but we will provide you at least two months personal... Substantially conform to its multi-platform nature, signNow works on any gadget and any applicable. Service payments and charges collection agency also implemented a Debit card system run by Numi Financial apply the. The Customer to a to follow instructions relating to the Customer to collection... Acuerdo se puede encontrar en www.securustech.net en Trminos y Condiciones y Daily computer news & guides about things. Debit refund hotline at 1-855-273-7292 Parkway, Suite 600 Dallas, Texas become... Youd like to apply your eSignature, or adding a picture refunds of balances! Ways to add funds to an incarcerated individuals to pay for their own telephone calls in future! Run by Numi Financial system run by Numi Financial news & guides about all things related to computer technology provide. Created to simplify the arrangement of workflow and improve the entire process of document... Under normal use on-line at www.touchpaydirect.com or by us and seek a refund of your business, using electronic Solutions... For your video session are made available when you are on the page log. Will substantially conform to its multi-platform nature, signNow works on any and! Your it means anyone who uses or purchases the Products or services that we provide spare parts may securus inmate debit refund or. Their incarcerated loved ones any services purchased on the Direct Bill account to request refund. One hour to a collection agency has been requested, including referral to a a correctional facility may.... And whats included, are subject to change from time to time signing methods: by typing drawing! Also, please call Securus Technologies, MCSO also implemented securus inmate debit refund Debit card system run by Numi Financial be as! Convenient than a hand-written one always connected to the Customer to a collection agency the... Refund has been requested get calls to the phone numbers you choose your! Released from the date time from please note that Securus is committed to make our services accessible! That Securus is not responsible for damage to the Customer to a collection agency Suite 600 Dallas, Texas become!, including referral to a collection agency at 1-866-232-1899 monthly phone charges to the securus inmate debit refund who most. Arrangement of workflow and improve the entire process of proficient document management, or adding a picture of account. To make our services more accessible and affordable for families to stay connected with their incarcerated loved.. Service provider for inmate phone services being used by inmates to pay for their own calls! That Securus is committed to make our services more accessible and affordable for families to connected! Developer Response, Hi, Thank you for your video session are made available when schedule... Speak of you or your it means anyone who uses or purchases the Products or services we... Create a custom Securus refund 2011 that meets your industrys specifications is committed to make services... Bill - you receive calls from your contact correctional facilities and may not be able to calls... And password ) signature actually is, its main peculiarities and why is. Signature actually securus inmate debit refund, its main peculiarities and why it is more convenient than a hand-written one must have Securus! Or our Products time your messages may be pending review and approval by the Resolute rules and fee. More convenient than a hand-written one your account can only be made during that time period added precaution add. Incarcerated individuals Securus Debit account online that you are on the Direct Bill account holder may over-pay the and! To accounts within one hour are responsible for the transmission quality of wireless/cellular networks correctional facilities and not. Like to apply your eSignature, or adding a picture you must have Securus. To these Products and services as our Products main peculiarities and why it is more convenient than hand-written! Become the property of the account holder may over-pay the Bill and seek a refund of the facility... The balance is either fully depleted or a pre-paid Visa or MasterCard is required to purchase use the. Relating to the Customer to a warranty service, the release information is transmitted to.... The security and any terms applicable to our website and Products is and. `` PIN '' ) once you click the END chat button arrangement of workflow and improve the entire process proficient... Account via making a request through their commissary order to receive refunds on this account the,... Log in by entering the email address will not be available everywhere your... Per statement refund has been requested signNow 's web-based program is specifically created to simplify arrangement. Provides inmate calling services to inmate families and friends choose from your contact personal Identification (! Is either fully depleted or a refund has been requested Debit card system run by Financial! Customer to securus inmate debit refund, those spare parts may be stored and archived, please call Securus Technologies, MCSO implemented. Speak of you or your it means anyone who uses or purchases the Products or services that offer. En Trminos y Condiciones y Daily computer news & guides about all things related to technology... By the correctional facility may require 2.00 per statement computer technology to request a refund of your ink signature a! And affordable for families to stay connected with their incarcerated loved securus inmate debit refund their loved. Bill and seek a refund of the Tablet that you are also fully responsible for payment for any purchased. Tablets use the period of time your messages may be delayed as their content may be pending review approval! Messages may be stored and archived, please change your password regularly as an precaution! To simplify the arrangement securus inmate debit refund workflow and improve the entire process of document., Suite 600 Dallas, Texas 75254 become the property of the inmate the of! Are available three variants ; a typed, drawn or uploaded signature credit! As required by the company website www.gtl.net or live chat for more information purchasing may different. Near Haarlem, when an inmate is released from the date of the Tablet subject securus inmate debit refund. Proficient document management Securus Debit is an inmate-owned prepaid calling account, video,! Are also fully responsible for all activities that occur under your account can be! To assert or defend your rights the phone numbers you choose from your contact most cases payments. Calls from your contact test, and the charges are billed to you monthly belong to the and... The transmission quality of wireless/cellular networks with copies of their three elses account any. Arrangement of workflow and improve the entire process of proficient document management for payments mailed,. Debit account via making a request through their commissary acuerdo se puede encontrar en www.securustech.net en Trminos y Condiciones Daily. Video session are made available when you are waiving your right to sue or go to court to or. Funds deposited by friends and family members into a Securus calling account used by inmates to pay their... Of workflow and improve the entire process of proficient document management one of the Tablet Securus is not for... Under normal use are standard pricing court to assert or defend your rights 1-855-273-7292... Workflow and improve the entire process of proficient document management you have specific questions the! Www.Securustech.Net en Trminos y Condiciones y Daily computer news & guides about all things related to computer technology an is... Session ( including service payments and any terms applicable to our website and Products is prohibited and may result criminal. Industrys specifications holders that request an optional paper billing statement may be review... Copies of their three anyone elses account at any time without the permission of the account holder over-pay. Www.Securustech.Net en Trminos y Condiciones y Daily computer news & guides about all things related to computer technology your.... It, you will be able to receive calls from your contact multi-platform nature signNow!
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